Understanding The Beer Guarantee: What's The Deal?

The Beer Guarantee is a unique concept that offers customers a warranty or guarantee on specific products, typically related to beer or beer-themed items. Different companies have different interpretations of the Beer Guarantee. For example, Grunt Style offers a lifetime warranty on its products, covering everything from tears to beer stains. BeerAddicted, on the other hand, provides a 20-day guarantee for defective products due to poor craftsmanship or materials, excluding misuse or abuse. Meanwhile, Indeed Brewing Company focuses on beer quality and freshness, ensuring that its beer tastes the same every time. The Beer Guarantee is an innovative approach to customer satisfaction, providing assurance and peace of mind to consumers.

What is covered by the guarantee?

Grunt Style offers a Beer Guarantee, which is their name for their lifetime warranty on all items they make. This means that your Grunt Style items are covered for life, including tears, holes, loose threads, beer stains, and even bloodstains from defending the American flag.

The Beer Guarantee is a warranty that has your back for any reason. If you have worn out your favourite apparel, you can send it back and Grunt Style will provide a return label to purchase so you can send back your item. You will need to fill out the "BG FORM" and send the product and form back to Grunt Style. Proof of purchase is required for all items returned.

There is a limit of 10 items per month per account. If you are wanting to purchase a return label, you can contact Grunt Style's customer service team.

The Beer Guarantee does not cover mystery items, shipments lost in transit with no tracking number retained by customers, free items, subscription tees purchased at zero dollars, items received from a previous Beer Guarantee, items purchased with a Beer Guarantee discount code, items purchased with a gift card issued from a previous Beer Guarantee, and items considered "Giveback" Tees that include the donation of profits to a nonprofit organisation.

What is not covered by the guarantee?

Grunt Style's Beer Guarantee does have some limitations. The guarantee does not cover items that are lost or stolen, so you will need to have the item in your possession to make a claim. Additionally, the Beer Guarantee is limited to a maximum of 10 items per month per account.

The Beer Guarantee also does not cover mystery items, free items, or items purchased with a gift card or discount code from a previous Beer Guarantee. Items received as a result of a previous Beer Guarantee claim are also not eligible for further claims.

Furthermore, the Beer Guarantee is only valid for items purchased directly from Grunt Style or authorised third-party retailers. Items purchased from unauthorised sellers are not covered by the guarantee.

It is important to note that the Beer Guarantee is a warranty, and as such, it does not cover returns for refunds. Grunt Style offers separate return policies for items that are unworn, unwashed, and in like-new condition within 60 days of purchase.

How to submit a claim

To submit a claim for the Beer Guarantee, follow these steps:

• Find your order number: For orders placed on the Grunt Style website or Grunt Style Retail Stores, locate your order number. For Amazon and GovX orders, please include the order number associated with the item(s). For purchases from authorised 3rd-party retailers, include a copy of the receipt.
• Complete the "BG FORM": You can find the Beer Guarantee form on the Grunt Style website. Print it out and fill in all the necessary details.
• Send the item back: Package the item you want to return securely, ensuring you obtain a tracking number for your shipment. Grunt Style will provide a return label to purchase, or you can contact their customer service team at customerservice@gruntstyle.com to arrange this.
• Share your story: Grunt Style encourages customers to share their unique, interesting, or humorous stories behind the reason for their Beer Guarantee claim. Your story might even be featured on the Beer Guarantee: WALL OF WHAT THE F*CK!
• Wait for a response: Once Grunt Style receives your package, their Beer Guarantee team will typically get in touch via email within one work week, excluding weekends. Please note that timeframes may vary during holiday seasons.

Please note that the Beer Guarantee has a limit of 10 items per month per account, and proof of purchase is required for all returned items. Additionally, certain items, such as mystery items, free items, and items purchased with a Beer Guarantee discount code, are exempt from the Beer Guarantee policy.

How long is the returns period?

Grunt Style offers a 60-day return period for customers who want to return their items for a refund. The company will refund any unworn, unwashed, like-new condition, and defective merchandise purchased within 60 days of receiving the order. It is important to note that customers will be charged a restocking fee for all returns initiated through the self-service portal, and the original shipping cost is non-refundable.

For customers who want to take advantage of the Beer Guarantee, there is no time limit specified. The Beer Guarantee is a warranty that covers various types of damage to the merchandise, including tears, holes, loose threads, beer stains, and even blood stains. To submit a Beer Guarantee claim, customers need to fill out the "BG FORM" and send the product and form back to Grunt Style.

While there is no time limit on the Beer Guarantee, customers are limited to sending back a maximum of 10 items per month per account. Additionally, proof of purchase is required for all items returned, and customers are responsible for the shipping cost to return the item to Grunt Style.

In summary, the standard returns period for a refund is 60 days, while the Beer Guarantee warranty has no specified time limit but is limited to a maximum of 10 items per month per account.

What happens if you don't like the product?

If you don't like the product, you can return it for a refund or exchange within a certain time frame. Grunt Style, for example, offers a 60-day return window for any unworn, unwashed, like-new condition items. They also offer their Beer Guarantee, which is a lifetime warranty that covers any issues with their products, including tears, holes, and stains. Similarly, BeerAddicted offers a 20-day money-back guarantee if you are unsatisfied with your purchase for any reason, as long as you send the product back within 14 days of making your complaint. It's important to note that shipping costs for returns are typically the customer's responsibility, and some companies may have specific requirements for proof of purchase or the condition of the returned item.

Frequently asked questions